Support.

SunnySky · Weather you can question

Contact us

Email support@sunnyskyweather.com. We read everything and usually reply within two business days. If you are reporting a bug, telling us your device, iOS version, and roughly when it happened makes it far easier to find.

Severe weather

SunnySky is not a safety service. Warnings in the app come from your national weather service, but forecasts can be wrong and community reports are unverified observations by other people. In severe weather, follow official guidance from your weather service and local authorities. Severe weather alerts are included for every account.

Trying the app without an account

You do not need to sign up to look around. On the sign-in screen, choose Explore without an account to open a sample session with example reports and follows already in place. Live weather for your location is real; the reports and people are samples. Moderation actions affect those sample cards locally and are not submitted to the community.

Signing in

SunnySky has no passwords. You enter your email and we send a six-digit code that signs you in. If the code does not arrive, check your spam folder, then request a new one — codes expire after a few minutes. Still stuck? Email us and we will sort it out.

Location

With your permission, SunnySky uses your location to show conditions where you are and sends coordinates only as needed to weather, map, place-name, and routing providers. It does not read or track your live location in the background. Reports and asks you post use a neighborhood-level location rather than your raw GPS coordinates, and you can set any city manually instead of granting location access at all.

Deleting your account

In the app, open Profile and scroll to Delete account. It asks twice, then erases your account and its data. You can also request deletion from the web.

Reporting content or a person

Every community report or ask written by another SunnySky user in the Feed carries Report, Mute, and Block. Mute prevents SunnySky's database from returning that account's reports and asks to you. Block applies that record-level filtering in both directions, and you can manage blocked accounts from your Profile. Content already downloaded or saved outside SunnySky cannot be revoked. Unresolved flags from two distinct accounts automatically hide an item from other community readers. Flags enter a private moderator queue, where a moderator can leave or restore an item visible, hide or keep it hidden, or suspend its author from community posting under the terms. We do not promise a review time. To escalate something urgent, email support@sunnyskyweather.com.

Community posting limits

SunnySky currently has one free plan. Each network account can create up to 1,000 combined reports and answers and 20 asks in any rolling 24 hours. These are free-launch anti-spam ceilings, not paid-plan limits.

Where the weather comes from

SunnySky compares several independent forecasts rather than reprinting one. See every source it reads and what each one is used for.

Privacy and terms

Read the privacy policy and the terms of service.